Frequently Asked Questions

Frequently Asked Questions2026-10-06T11:22:17-05:00
Q: I have moved, so how do I obtain my patient records for my new eye doctor?2026-01-12T14:48:31-06:00

A: Super easy! You can call or email us (Info@pearlemg.com) to provide us with the name and number of the new eye clinic, and to request a Release of Information form that we need you to sign and return to us. It’s that simple!

Q: What are your current store promotions?2026-01-12T14:48:46-06:00

A: We’ve always got a little something going on and we want to pass those specials onto you every chance we can. For current offerings, call us.

Q: Does your office accept walk-ins?2026-01-12T14:50:34-06:00

A: YES. Walk-ins are accepted, depending on availability. We strongly recommend setting up an appointment, but if you’re in the neighbourhood, stop by. You never know if we have an immediate availability with your name on it!

In the case of an eye emergency, we’ve got you covered. A walk-in will be accepted and fit into the appointment schedule with the first available doctor.

Q: Does your office treat eye injuries, red eyes, and pink eye?2026-01-12T14:50:47-06:00

A:  YES. Pink eye, red eye, and any eye injuries are considered medical office visits and would be billed to your medical insurance. Billing cost depends on the diagnosis.

Q: Does Maple Grove Eye Doctors take my Insurance?2026-01-12T14:52:35-06:00

A: Even though our team members ‘speak insurance’, we recommend that you call your insurance provider to obtain information regarding coverage.

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